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Hospital visit or phone call after giving birth

Please answer the following questions about your hospital visit or phone call with Public Health after giving birth.

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3.  

Under the Official Languages Act, you have the right to be served in either English or French. What is the official language of your choice? 

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4.  

When meeting staff for the first time, did they greet you in both official languages by saying “Hello / Bonjour”? 

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5.  

Did your appointment start on time?

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I was treated with courtesy and respect.
I was explained things in a way I could understand.
I was listened to carefully.
I was involved as much as I wanted to be in decisions about my care or my child’s care.
I had enough time to ask questions.
I received helpful information and education.
7.  

Did staff advise you to make an immunization appointment at two (2) months?

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