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Communicable Disease

Thank you for responding to this survey. Your feedback is essential for improving our healthcare services. Your comments are valuable to us.

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3.  

Under the Official Languages Act, you have the right to be served in either English or French. What is the official language of your choice? 

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4.  

When meeting staff for the first time, did they greet you in both official languages by saying “Hello / Bonjour”? 

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5.  

Did your appointment start on time?

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For each of the following statements, please indicate the extent to which you agree or disagree:

6.  

I was treated with courtesy and respect

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7.  

I was explained things in a way I could understand

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8.  

I was listened to carefully

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9.  

I was involved as much as I wanted to be in decisions about my or my child's care

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10.  

I received helpful information and education

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11.  

I had enough time to ask questions

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12.  

My privacy and confidentiality was maintained and respected during my appointment

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13.  

It was easy for me to find and access this service

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14.  

The environment was comfortable, inviting, and judgement-free.

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15.  

I was given the information I needed to help prevent the spread of this infection or disease

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