Primary Health Care

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Primary health care is the first place people go for health services in their community. It provides fair, complete and ongoing care while connecting patients to the health and social services they need. This approach focuses on overall well-being and community health, supporting and empowering people to manage their own health. Services available through primary health care include:

  • Health education
  • Preventable treatment (care that keeps you from getting sick)
  • Treatment and management of chronic diseases and minor illnesses or injuries
  • Referrals to specialists
  • Mental health care
  • Support for addiction
  • Care for pregnant individuals
  • Care for babies and children
  • Palliative care (end-of-life care)

Horizon is establishing Family Health Teams to enhance the delivery of primary health care for New Brunswickers.

This collaborative model has been proven to provide better access and an improved patient experience by bringing together different health care professionals with a variety of competencies, skills and experiences to address the needs of the patients they serve.

Instead of being matched with a single primary care provider (a family doctor or nurse practitioner), New Brunswickers will be matched to a Family Health Team in their community, ensuring they can access the right health care from the right practitioner, at the right time.

Within a Family Health Team, care is centred around the patient with a goal to provide primary care services within five days, either virtually or in person, based on the nature of the health concern.

Primary health care is the first place people go for health services in their community. It provides fair, complete and ongoing care while connecting patients to the health and social services they need. This approach focuses on overall well-being and community health, supporting and empowering people to manage their own health. Services available through primary health care include:

  • Health education
  • Preventable treatment (care that keeps you from getting sick)
  • Treatment and management of chronic diseases and minor illnesses or injuries
  • Referrals to specialists
  • Mental health care
  • Support for addiction
  • Care for pregnant individuals
  • Care for babies and children
  • Palliative care (end-of-life care)

Horizon is establishing Family Health Teams to enhance the delivery of primary health care for New Brunswickers.

This collaborative model has been proven to provide better access and an improved patient experience by bringing together different health care professionals with a variety of competencies, skills and experiences to address the needs of the patients they serve.

Instead of being matched with a single primary care provider (a family doctor or nurse practitioner), New Brunswickers will be matched to a Family Health Team in their community, ensuring they can access the right health care from the right practitioner, at the right time.

Within a Family Health Team, care is centred around the patient with a goal to provide primary care services within five days, either virtually or in person, based on the nature of the health concern.

  • Primary health care survey

    Horizon is committed to improving access to primary health care by shifting from a single primary care provider (family doctor or nurse practitioner) to a collaborative approach. 

    Remember: primary health care is the first place you go for health services. 

    This collaborative approach will see you cared for by a team of health professionals, that we are calling Family Health Teams. As we transition to this model, we want to understand your experiences with our primary health care services. Your feedback will help us identify what’s working well and where improvements are needed to guide us as we establish these teams across Horizon.   

    Thank you for taking time to complete our survey. Your responses are confidential and will directly inform how we shape primary health care services in your community.

    Take Survey
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