Patient, Client and Family Centred Care

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Thank you for contributing to Let's Talk Horizon! Consultation has concluded. 

Patient, Client and Family Centred Care at Horizon is the philosophy that health care is a partnership between the patient, client, their family, and health care professionals.

At Horizon we strive to ensure the needs and choices of our patients and families are being met. We understand that no two patients are alike and that by working together we try to meet the needs of each individual patient, client and family.

We want our patients and clients to feel valued, respected and cared for during every interaction with a Horizon facility.

Some of our most successful and meaningful patients and family centred care initiatives have come directly from our patients and their families.

We hope you will help us develop new initiatives by sharing your ideas below.


Are you interested in volunteering as a Patient Experience Advisor?

Patient Experience Advisors work directly with health care professionals and provide the patient perspective on a number of Horizon policies, programs, and policies. Click here to learn more.


Patient, Client and Family Centred Care at Horizon is the philosophy that health care is a partnership between the patient, client, their family, and health care professionals.

At Horizon we strive to ensure the needs and choices of our patients and families are being met. We understand that no two patients are alike and that by working together we try to meet the needs of each individual patient, client and family.

We want our patients and clients to feel valued, respected and cared for during every interaction with a Horizon facility.

Some of our most successful and meaningful patients and family centred care initiatives have come directly from our patients and their families.

We hope you will help us develop new initiatives by sharing your ideas below.


Are you interested in volunteering as a Patient Experience Advisor?

Patient Experience Advisors work directly with health care professionals and provide the patient perspective on a number of Horizon policies, programs, and policies. Click here to learn more.


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What does Patient, Client and Family Centred Care mean to you?


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  • Share The best staff anywhere on Facebook Share The best staff anywhere on Twitter Share The best staff anywhere on Linkedin Email The best staff anywhere link

    The best staff anywhere

    by Garth Zwicker, over 5 years ago

    Over 7 years ago, we made the hard decision to place our Dad in Ridgewood Veterans Wing, Saint John. He had been diagnosed with Alzheimer's and Mom was simply not equipped to handle the situation. From Day One, Dad was welcomed, and we as a family were invited to be involved in his care. I made a point of getting to know the staff who were involved in his daily care, but over those seven years before he passed last April, I came to understand just how fantastic all of the staff at Ridgewood really were. I'm not just talking... Continue reading