Which Horizon area was your visit or appointment?
What is your primary language? This language is usually the language you speak at home and are most comfortable speaking.
In New Brunswick, government institutions must provide services in both official languages: English and French. In what language do you prefer to receive your health care services?
During your visit or appointment, did staff greet you in both languages?
During your visit or appointment, did staff serve you in your preferred language? (Language identified in question 2.)
When filling in forms or reading documents about your treatment, what is your preferred language?
If you did receive documents or information from Horizon, was it in your language of choice?
