Video and Telephone Interpretation Services

Horizon is committed to providing care that is centred around the needs of the patients and their family. This is why effective communication between patients and their health care providers is crucial.

Several years ago, Horizon introduced telephone interpretation provided by Language Line Solutions. This year, video interpretation was added to enhance the patient and employee experience. These video calls can be made using the Interpreters-on-Wheels, laptops/desktops, or tablets.

If you have used interpretation services by Language Line Solutions (by phone or with video technology), we would like your opinion!