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Emergency Department patient experience survey

Your feedback is important for us, please take a moment to let us know about your experience in one of Horizon’s Emergency Departments. Thank you for taking the time to fill out this survey.

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3.  

How would you rate the timeliness of care provided for your medical issue?

* required
4.  

Overall, how would you rate the care provided by the Emergency Department staff?

* required
5.  

Overall, how would you rate the professionalism of the Emergency Department staff?

* required
6.  

Did you feel Emergency Department staff listened to you carefully?

* required
7.  

Were you able to get clear information from Emergency Department staff regarding wait time and next steps?

* required
8.  

Do you feel you received sufficient information for your medical care and the necessary steps to be taken after your discharge from the Emergency Department? 

* required
9.  

What was the main reason you chose to visit the Emergency Department instead of another location such as a family doctor, walk-in-clinic, or virtual care appointment? 

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